Privacy Policy

Privacy Policy

Effective Date: Aug, 13th, 2025
Last Updated: Aug, 13th, 2025

Brightside Electric Inc. is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, (brightsidenb.ca), or engage our electrical contracting services.

This policy complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and New Brunswick’s Right to Information and Protection of Privacy Act (RTIPPA).

1. Information We Collect

We collect personal information only as needed to provide our services:

a. Information You Provide:

• Name

• Email address

• Phone number

• Mailing address

• Details of your electrical service request

b. Information Collected Automatically:
When you visit our website, we may collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and time spent

• Referring website

2. Purpose of Collection

We collect and use your personal information to:

• Respond to inquiries and provide quotes

• Deliver and manage electrical services

• Schedule and confirm appointments

• Maintain accurate service records

• Improve our website and customer experience

• Meet legal or regulatory obligations

We do not collect personal information without your consent, except where permitted or required by law.

3. Consent

By providing personal information, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us.

4. Sharing and Disclosure

Brightside Electric Inc. does not sell or rent your personal information. We may share it only:

• With subcontractors or service providers who help us deliver our services (and who are bound by confidentiality agreements)

• To comply with applicable laws, regulations, or legal processes

• To protect our rights, property, or safety, and that of our customers or the public

5. Storage and Security

Your information may be stored in electronic or paper form in Canada. We take reasonable measures to protect it from unauthorized access, loss, misuse, or disclosure.

6. Retention

We retain personal information only as long as necessary to fulfill its purpose or to meet legal obligations. When no longer required, it will be securely destroyed or anonymized.

7. Your Rights

Under PIPEDA and New Brunswick privacy laws, you have the right to:

• Access the personal information we hold about you

• Request corrections to your information

• Withdraw consent for certain uses of your data

• Ask about our privacy practices

Requests can be made in writing to our Privacy Officer (see contact details below).

8. Cookies and Online Tracking

Our website may use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings, but some features may not work properly without them.

9. Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Privacy Officer
Brightside Electric Inc.
172 Pascal Ave. Dieppe, NB
brightside.nb@outlook.com
506-871-5022